Join Our Team
Build your career with a company that values innovation, growth, and work-life balance. Help us deliver exceptional IT solutions while advancing your professional development in a supportive and collaborative environment.
Why Work at Phantom Technology Solutions?
We're more than a workplace — we're a small team that takes real ownership of client outcomes and invests in the people who drive them.
Health & Wellness
Comprehensive health insurance, dental, vision, and wellness programs to keep you and your family healthy.
Professional Development
Continuous learning opportunities, certifications, conference attendance, and career advancement support.
Work-Life Balance
Flexible work arrangements, generous PTO, and a supportive culture that values your personal time.
Competitive Compensation
Market-competitive salaries, performance bonuses, and comprehensive retirement planning benefits.
Our Culture & Values
At Phantom Technology Solutions, we believe great work comes from a small, supported team that's empowered to do their best work every day. When you join PhantomTS, you work directly with the founder, take real ownership of your accounts, and get the training and tools to grow with us.
Current Opportunities
Explore our current openings and find the perfect role to advance your career in the dynamic field of information technology.
Help Desk Technician
Full-timeBe the first point of contact for client IT support requests. Troubleshoot and resolve Tier 1 and Tier 2 issues including connectivity, Microsoft 365, hardware, printers, user account management, and more. Monitor client environments using NinjaOne RMM and document everything in Hudu.
- 1–3 years IT support experience required
- Unlimited PTO, health/dental/vision, matching 401(k)
- Paid training, tuition reimbursement, mileage reimbursement
- Real ownership on a small team — your work matters
Senior Network Engineer
Full-timeLead network infrastructure design, implementation, and escalation support for our managed and co-managed clients across Indiana and Michigan.
- 5+ years in network engineering — Cisco, Meraki, Fortinet, or equivalent
- Hands-on with VLANs, firewalls, VPN, and segmentation for OT environments
- Direct ownership of client architectures — no ticket-mill workflow
Cybersecurity Analyst
Full-timeInvestigate alerts, tune detection rules, and help clients meet cyber insurance and compliance requirements (HIPAA, PCI, CMMC).
- 2+ years in SOC, MDR, or security analyst role
- Comfortable with EDR triage, log review, and incident response
- Real influence over our security roadmap — we're a vendor advisory MSP
IT Support Specialist
Full-timeProvide Tier 1 and Tier 2 support across Microsoft 365, Windows, networking, and endpoint issues for our managed services clients.
- 1+ years in IT support, helpdesk, or MSP environment
- Strong written communication — you'll talk to clients daily
- Paid certifications, mentorship, and a clear path to senior roles
Our Hiring Process
We've designed our hiring process to be thorough yet efficient, ensuring the best fit for both candidates and our team.
Application Review
We carefully review your application and resume to assess your qualifications and experience.
Phone Screening
Initial conversation to discuss your background, interests, and the role requirements.
Technical Interview
In-depth discussion of your technical skills and experience relevant to the position.
Final Interview
Meet with team members and leadership to discuss culture fit and finalize details.
Ready to Start Your Career Journey?
Join a team that values your growth, celebrates your achievements, and provides the support you need to excel in your career.