Who We Are

PhantomTS specializes in a wide range of services, including tailored IT services and solutions for small and medium businesses and their owners in Northern Indiana. We are committed to providing each and every one of our clients with high quality service and support. Our unique IT team is incredibly friendly and can help you every step of the way in growing your business. We expertly combine our services in order to provide you with customized help and support so you only get what you need and what you want. Our innovative approach starts with a thorough investigation of what your company needs to succeed so that we can ensure a perfect fit with you and our services.

PhantomTS' clients benefit greatly when they choose to partner with us. Not only will you have more energy and time to focus on your business while we handle your IT needs, but you'll experience happier and more productive employees, too. Let us help you open the doors to more technology so you can rest easy that your network will always perform to your standards and that your company will be able to outperform its competitors with ease. Sleep soundly tonight knowing that your electronic assets are optimized, maintained,  and protected – because ensuring your business' technology runs smoothly is our top priority.



Our Mission

PhantomTS provides small and medium sized businesses (SMBs) with reliable and comprehensive managed IT solutions. We act as their trusted advisor to optimize how IT works for their organization and to protect their critical data so clients can focus on their core business.


Our Vision

We aim to become a trusted technology partner with SMBs who value professional and passionate IT support and consultation. PhantomTS values SMBs who want a partner who treats their technology needs as our own.


Our History

2011 - In January of 2011, Henry Timm founded Phantom Technology Solutions, LLC. originally operating in a room over his garage.

2012 - Henry began adding his first employees to the growing venture to better service our clients.

2013 - It became very clear that more room was needed for our employees and a public location was needed for clients to be able to meet with our staff.  In 2013, PhantomTS acquired space in downtown New Carlisle, IN.

2014 - June of 2014 brought the addition of a satellite office for PhantomTS in downtown Chicago, IL to better service our clients in that geographic area.  We also began transitioning our business model to focus more on how to align our priorities with our customers.  This resulted in changing from a primarily break fix practice to one focused on proactive and preventative actions for our clients.

2015 - At the end of 2015 we purchased a new property in Rolling Prairie, IN and moved our headquarters.  This campus gave of plenty of space and acreage to grow on and allowed us to purpose build our facility to our needs.

2016 - We finished the build out of the new facility in Rolling Prairie, IN and moved in, with office space for 20 employees at this location, a network operations center, redundant infrastructure and storage for client co-located servers as well as our own, and the addition of teleconference & training room.  We also began the development of our own in-house software to combine industry tools like PSA, RMM, Documentation, Password Management, and more under one custom purpose built application.

2017 -

Our Service Areas

We currently service clients in the following cities and surrounding areas.

  • New Carlisle, IN
  • Rolling Prairie, IN
  • La Porte, IN
  • South Bend, IN
  • Mishawaka, IN
  • Granger, IN
  • Michigan City, IN
  • Long Beach, IN
  • New Buffalo, MI
  • Kingsbury, IN
  • Westville, IN
  • Chesterton, IN
  • Three Oaks, MI
  • Sawyer, MI
  • St. Joseph, MI
  • Niles, MI
  • Kalamazoo, MI
  • Battle Creek, MI
  • Grand Rapids, MI
  • Elkhart, IN
  • Goshen, IN
  • Valparaiso, IN
  • Hammond, IN
  • Warsaw, IN
  • Merrillville, IN
  • Hebron, IN
  • Fort Wayne, IN
  • Indianapolis, IN
  • Lafayette, IN
  • Louisville, KY
  • Oak Park, IL
  • Schaumburg, IL
  • Chicago, IL


Company Information

Legal Name: Phantom Technology Solutions, LLC

DBA: PhantomTS

Tax ID:

W9: Get a copy of our W9 (.pdf)



SIC Code:

ACH / EFT:  Please contact our Accounting Department at 1-800-338-4474 extension 5