Phantom Guardian

Taking Your Organization's IT from Reactive to Proactive...

Tired of computer crashes and unreliable systems? Phantom Guardian has you covered. We work behind the scenes 24/7 to monitor your system, provide maintenance, and prevent problems before they strike so you are able to spend less time worrying about IT problems and more time focused on what’s important to you. We'll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your small business today with Phantom Technology Solutions' managed Guardian services.

When you sign up with our managed services in Northern Indiana, here are some of the substantial benefits:

  • Tailored Packages – We know that every businesses' needs are completely different from the next, so we offer 100% custom packages for any business size or budget
  • Predictable costs 24/7 – PhantomTS doesn't charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done.
  • Ramped up productivity – never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.
  • We are always available – part of what makes our managed services in Northern Indiana so exceptional is that we are always available, regardless of time or holiday.

You can rest easy when you put your IT support needs in our hands. Contact us today for more information.

What are Managed IT Services?

Managed IT Services are...

Benefits of Hiring an MSP

Choose the Right Plan for Your Business

What's Included?

Features: Business Basics Business Essentials Business Premium
Acknowledgement / Remote Response Time SLA: < 24 Hrs < 4 Hrs < 1 Hr
Onsite Response Time SLA: < 72 Hrs < 48 Hrs < 8 Hrs
24 x 7 x 365 Remote Monitoring - Automatically sends alerts and error messages to our service desk for review and resolution. ✔ ✔ ✔
Remote Access & Support ✔ ✔ ✔
Software Patch Management ✔ ✔ ✔
Proactive Live Maintenance ✔ ✔ ✔
Online Asset Management ✔ ✔ ✔
Managed Basic Anti-Virus Endpoint Protection ✔ ✔ ✔
Managed Advanced Endpoint Protection with EDR ✔ ✔
Managed Advanced EDR for Servers ✔ ✔
Managed Cloud Virtualized Backups ✔ ✔ ✔
Managed Endpoint Encryption   ✔ ✔
Office 365 Business Premium   ✔ ✔
DNS Based Web Traffic Filtering   ✔ ✔
DNS / Domain Name Management   ✔ ✔
Web Hosting   ✔ ✔
Automated Systems Reporting   ✔ ✔
Email Filtering     ✔
Email Archiving     ✔
Password Management     ✔
Cellular Internet Backup (18GB of Data)     ✔
Quarterly Strategic IT Planning     ✔
Printer Management     ✔
Enterprise Mobility Management     ✔
Service Discounts: 10% 25% 100%
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Remote Access & Support

Technicians can quickly access and diagnose smaller issues, reducing response times and increasing productivity.

Proactive Live Maintenance

Prevents problems before they strike and helps maintain optimum system performance.

Online Asset Management

Provides tools that allow you to track and organize your system equipment and resources.

Software Patch Management

Keeps your applications up-to-date and running smoothly.

Automated Systems Reporting

Informs you about your system's health and stability.

Managed Anti-Virus & Anti-Malware

Protects your machine from Trojans, worms, and other harmful attacks.

EMM - Enterprise Mobility Management

We can provision security profiles, email accounts, monitor usage and more on all of the mobile phones you provide to your employees.

Discounted Service Rates

Depending on the plan you choose, you will receive corresponding discounts on remote support, on-site, or after hours service.

Managed Offsite Backups

Your data, backed up, offsite in a secure facility.

Business Basics (Starter)

Business Essentials (Co-Managed IT)

Business Premium (Fully Managed)